Document Monitoring

The Document Monitor Page is a vital component of our product that provides users with real-time visibility into the status of documents entered in the document processing queue. This comprehensive documentation explains how the Document Monitor Page empowers users to track important document details, status, and any required user actions for efficient document processing.

Key Features of the Document Monitor Page

The Document Monitor Page encompasses the following key features:

Document Status Tracking: Users can track the status of documents as they progress through the document processing queue, providing real-time visibility into the document workflow.

Document Details: The page displays important document properties, including the document name, making it easy for users to identify specific documents.

Status Information: Users can view the current status of each document to understand its stage in the document processing workflow.

User Action Notifications: The page highlights any action required by the user for specific documents, ensuring prompt attention and resolution.

Note:

If you encounter any issues, contact your system administrator.

 

Accessing Document Monitor

To access the Document Monitor page, follow these steps:

  1. In the main menu, under Document Monitoring, click Document Monitor. The Document Monitor page opens.

  2. Select the required options as mentioned below

  • Project: Select a single project or multiple projects from the drop-down list.

  • Subtype: Select a single subtype or multiple subtypes from the drop-down list. The drop-down will display the subtypes associated with the selected project.

  • Current Status: Upon page load, all current status options in the drop-down will be preselected. To narrow down your search and view documents relevant to a particular stage, simply choose the desired options while deselecting any unnecessary ones. This will ensure that the grid presents records that precisely align with your selected criteria.

    Below drop-down provides instructions for various scenarios regarding document display preferences.

    You can view the records for a pre-defined duration or use the icon to specify the required duration and then click Apply. All records matching the given criteria are displayed in the grid.

Following activities can be done on Document Monitor page once records are displayed.

  • Utilize the Search field to filter and find specific records within the displayed grid (Refer searching data).

  • Click the column chooser icon to manage the display of columns. You can check/uncheck the columns you want to include or exclude from the Document Monitor page.

  • Click to export all the document records in excel format. The exported data includes all displayed rows and columns except for the Next Action column.

  • Click to view the column descriptions.

Refer to the table for column header descriptions.

COLUMN NAME

DESCRIPTION

Document ID

Displays the unique identification for the document in the system.

You can also click on the information icon next to the document Id to view the original and processed document properties. (See image below.)

Category

Displays the category name.

Note

Using the column chooser icon, check/uncheck the Category column name to include/exclude from being displayed on the Document Monitor page.

Project

Displays the project name.

Note

Using the column chooser icon, check/uncheck the Project column name to include/exclude from being displayed on the Document Monitor page.

Subtype

Displays the subtype name.

Note

Using the column chooser icon, check/uncheck the Subtype column name to include/exclude from being displayed on the Document Monitor page.

Batch Name

Displays the batch name.

Note

Using the column chooser icon, check/uncheck the Batch Name column name to include/exclude from being displayed on the Document Monitor page.

Document Name

Displays the name of the file associated with document id.

Note

In case of split documents the split documents will be renamed as parentdocumentname/number+n (where n = number of split pair). Refer splitting and merging.

Parent ID

Displays the parent from which the following document has been split.

Note

Using the column chooser icon, check/uncheck the Parent ID column name to include/exclude from being displayed on the Document Monitor page.

Current Stage

Displays the current stage of the document in the document processing cycle. (Click link to see the available stages.)

Duration

Displays the document processing time taken to reach the current stage in (HHH:MM:SS) format.

Note

  • If the duration goes beyond 999 hours (41 days), data sorting will not function as expected.

  • If the duration is greater than 999 hours, then the duration is displayed as hhhh:mm:ss.

  • The duration is not displayed if the document is Exported, Rejected/Discarded, or is at Document split stage.

Date Received

Date on which the document was received for processing.

Prioritized

Yes, if it is to be taken on priority in respect to the other documents; otherwise No.

Note

Using the column chooser icon, check/uncheck the Prioritized column name to include/exclude from being displayed on the Document Monitor page.

User Allocated

Name of the user allocated to process the document.

Readability Score

Displays the readability score of the document post OCR stage is completed. For rejected documents the readability score is displayed as NA.

In case of multiple OCR engines, the score from the most accurate OCR engine is considered and displayed on the column.

To configure the readability score as a part of export, select the output field type checkbox and the output field format as Default while adding the output location.

Note

Using the column chooser icon, check/uncheck the Readability Score column name to include/exclude from being displayed on the Document Monitor page.

Next Action

Awaited action on part of the user, if any. A document may be awaited for manual inspection, quality check, for data export or to view the exported or ready to export data. NOTE

Note

  • Kindly avoid opening multiple documents awaiting manual handling and quality check at a time, as this will slow the application, impacting the performance.

  • To restrict the user from opening multiple documents at a time, configure a setting available at the application level.

  • If a user tries to open a 2nd document awaiting manual handling or quality check, a message stating Action cannot be performed until the current document XXXXXX is processed where XXXXXX stands for the document id of the current document which is under process.

  1. Expand the document row by clicking icon, the details specific to the document are displayed as shown below.

Once the documents are uploaded for processing, the documents are processed based on the accuracy and the stages involved. Apart from the regular process, it is possible if the user wants to prioritize any specific document for processing.

To set priority, follow these steps:

  1. From the main menu, access the Document Monitoringpage. Select the project, subtype, and current status (or multiple projects, subtypes, and current status) from the drop-down to view the records.

    Note:

    If the Prioritized column is not visible, then select it from the column chooser icon to view the Prioritized column on the document monitor page.

  2. Select the required document ID checkbox for whom you want to set priority. When you select the checkbox, a Set Priority button is visible as shown below.

  3. Click Set Priority, the priority for the selected document ID changes to Yes under Prioritized column as shown below.

 

Note:

The document monitor setting enables the user to set the refresh rate at which the documents get refreshed on the document monitor page.

 

NEXT

Now that you know the status of the document, let's see how to manually process a document.

 

Defining rules

Creating fields

Creating category

Creating project

Exporting ontology

Importing ontology

Updating ontology

TruCap+ Studio

Manual processing

Integrated documents processing

Quality check

Input/Output setup

Field types

Operations dashboard

QC dashboard

MIS report

User productivity detailed report

User productivity summary report

Accessing menus